The Festus Water Department, a public community water system under local government, provides water to about 11,600 residents living in Festus, a city situated in Jefferson County and a suburb of St. Louis, Missouri. Founded in 1887, Festus Water Department System currently manages and is in-charge of water delivery for The Jefferson County Water Authority with water source from Weel#1 groundwater source with the influence of surface water which serves as the main water source of the City of Festus. The city has a 69-mile-pipe with all sorts and sizes.in cases of emergency the city has a standby source having has two raised tanks, three below-ground storage tanks, and two standby deep wells.
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Festus Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Festus Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Festus Water Department website.

Contact Festus Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
950 North Fifth St
Festus, Missouri 63028-0000

phone
Matt.Unrein@Cityoffestus.Org

Emergency (24 hours - broken water main or pipeline, etc.)
636-937-6646

Pay Your Festus Water Department Bill

Already have an account?

If you already have an account, you just need to login to the Festus Water Department site. Festus Water Department accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Festus Water Service

Starting Your Service

When you move to a new home in Festus, you'll most likely already have running water, but you'll still need to set up water service with the Festus Water Department. Luckily, Festus has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Festus, you'll need to stop your water service with the Festus Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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