The Kansas City Board of Public Utilities (BPU) provides water for more than 160,000 residents of Kansas City, Kansas and parts of suburban Wyandotte, Leavenworth, and Johnson Counties. Beginning operations in 1912, BPU sources water not from the nearby Missouri River, but from an aquifer that lies beneath the river and gets its water from mountain ranges in Montana and Wyoming.

Kansas Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Kansas City Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

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Excellent

WaterZen Rating

Lead and copper levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Kansas City Water? How much lead and copper are in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Kansas City Water received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

A-

Excellent

WaterZen Rating

Lead and copper levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Contact Kansas City Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
4800 East 63rd Street
Kansas City, Missouri 64130

816,513,1313
water.customerservice@kcmo.org

Emergency (24 hours - broken water main or pipeline, etc.)
816-513-1313

Pay Your Kansas City Water Bill

Already have an account?

If you already have an account, you just need to login to the Kansas City Water site. Kansas City Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Kansas City Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Kansas City Water Service

Starting Your Service

When you move to a new home in Kansas, you'll most likely already have running water, but you'll still need to set up water service with the Kansas City Water. Luckily, Kansas City has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Kansas, you'll need to stop your water service with the Kansas City Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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