City of Troy Utilities, a public community water system under the /City/ Department of Public Works, provides water to about 12,500 residents living in Troy, a city in Lincoln County, Missouri. Founded in unknown, the City of Troy Utilities System currently obtains groundwater sources, primarily six deep wells, each one 1400 feet deep on average. The six wells include two monitoring wells. The City of Troy has drilled twelve wells in all over the years, some of which have been abandoned and plugged. The three most productive wells in the water system are #9, #11, and #10. The #12, #6, and #8 wells are typically used in times of high demand and crises. Three raised storage tanks with a two-million-gallon capacity are available.

Troy Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires City Of Troy Utilities to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the City Of Troy Utilities website.

Contact City Of Troy Utilities Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
800 Cap Au Gris
Troy, Missouri 63379-0000

phone
Mcross@Cityoftroymissouri.Com

Emergency (24 hours - broken water main or pipeline, etc.)
636-528-4712

Pay Your City Of Troy Utilities Bill

Already have an account?

If you already have an account, you just need to login to the City Of Troy Utilities site. City Of Troy Utilities accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Troy Water Service

Starting Your Service

When you move to a new home in Troy, you'll most likely already have running water, but you'll still need to set up water service with the City Of Troy Utilities. Luckily, Troy has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Troy, you'll need to stop your water service with the City Of Troy Utilities, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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