Reno has multiple water providers: TMWA (Truckee Meadows Water) and Great Basin Water - Cold Springs. This page provides information about TMWA (Truckee Meadows Water).
The Truckee Meadows Water Authority (TMWA) - Primary service territory, a not-for-profit, community-owned water utility, provides water for about 311,932 residents living in the area of Reno-Sparks, Nevada. Established in 2000, the City of Truckee Meadows Water Authority is currently obtaining its supply from surface water sources, Lake Tahoe and the Truckee River system. TMWA also uses groundwater pumped from wells throughout the service territory.Reno Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires Truckee Meadows Water Authority to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.
Contact Truckee Meadows Water Authority Customer Service
Have a Question, Issue or Comment?
Main Customer Service
Physical Address:
1355 Capital Blvd
Reno, Nevada 89520
775-834-8080
No email provided. Please visit the contact form. https://tmwa.com/contact/contact-form/
Emergency (24 hours - broken water main or pipeline, etc.)
775-834-8090
Pay Your TMWA (Truckee Meadows Water) Bill
Already have an account?
If you already have an account, you just need to login to the TMWA (Truckee Meadows Water) site. TMWA (Truckee Meadows Water) accepts credit cards, debit, and direct deposit. Click here to login.
Want to create a new account?
You can create a new account on the TMWA (Truckee Meadows Water) website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.
Want to pay without an account?
You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.
How to Start Reno Water Service
Starting Your Service
When you move to a new home in Reno, you'll most likely already have running water, but you'll still need to set up water service with the TMWA (Truckee Meadows Water). Luckily, Reno has made it pretty simple with the following online form. Starting service generally takes just two business days.
Click here to fill out a Start Service Form.
Stopping Your Service
When you move out of a home in Reno, you'll need to stop your water service with the TMWA (Truckee Meadows Water), so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.
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