Reno has multiple water providers: TMWA (Truckee Meadows Water) and Great Basin Water - Cold Springs. This page provides information about Great Basin Water - Cold Springs.

The Great Basin Water Company - Cold Springs supplies water to about 7,962 residents living in the Reno area in Washoe County, Nevada. The Water Company provides treated water from four wells and VanDyke.

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Reno Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Great Basin Water - Cold Springs to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Great Basin Water - Cold Springs website.

Contact Great Basin Water - Cold Springs Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
1005 Terminal Way, Suite 294
Reno, Nevada 89502

phone
James.Eason@Greatbasinwaterco.Com

Emergency (24 hours - broken water main or pipeline, etc.)
775-337-1001

Pay Your Great Basin Water - Cold Springs Bill

Already have an account?

If you already have an account, you just need to login to the Great Basin Water - Cold Springs site. Great Basin Water - Cold Springs accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Reno Water Service

Starting Your Service

When you move to a new home in Reno, you'll most likely already have running water, but you'll still need to set up water service with the Great Basin Water - Cold Springs. Luckily, Reno has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Reno, you'll need to stop your water service with the Great Basin Water - Cold Springs, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.