The Portland Water District, a public-owned special district, provides water for about 136,945 residents living in the Greater Portland area. Established in 1869, the Portland Water District collects water supply primarily from a surface water source, the Sebago Lake.

Portland City Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Portland Water District-Greater to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Good

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Portland Water District - Greater Portland? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Portland Water District - Greater Portland received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Good

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Contact Portland Water District-Greater Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
225 Douglass Street
PO Box 3553
Portland, Maine 04104

207-761-8310
No email provided. Please visit the contact form. https://www.pwd.org/contact?name=Customer%20Service

Emergency (24 hours - broken water main or pipeline, etc.)
207-761-8300

Pay Your Portland Water District - Greater Portland Bill

Already have an account?

If you already have an account, you just need to login to the Portland Water District - Greater Portland site. Portland Water District - Greater Portland accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Portland Water District - Greater Portland website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Cape Elizabeth Water Service

Starting Your Service

When you move to a new home in Portland City, you'll most likely already have running water, but you'll still need to set up water service with the Portland Water District - Greater Portland. Luckily, Cape Elizabeth has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Portland City, you'll need to stop your water service with the Portland Water District - Greater Portland, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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