Portland Water District-Greater
The Portland Water District, a public-owned special district, provides water for about 136,945 residents living in the Greater Portland area. Established in 1869, the Portland Water District collects water supply primarily from a surface water source, the Sebago Lake.
Portland City Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires Portland Water District-Greater to assess local water quality each year and distribute a Consumer Confidence Water Quality Report.
The information in this report includes the source of your water, whether your water meets EPA standards, detailed tables of detected contaminants, detailed descriptions of those contaminants, possible reasons why they're present, and potential health effects (if any).
Read the Consumer Confidence Report for Portland City main water system here:
Contact Portland Water District-Greater Customer Service
Have a Question, Issue or Comment?
Main Customer Service
207-761-8310 (Mon–Fri, 7:00 AM–5:30 PM)
No email provided. Please visit the contact form. https://www.pwd.org/contact?name=Customer%20Service
Emergency (24 hours - broken water main or pipeline, etc.)
Pay Your Portland Water District - Greater Portland Bill
Already have an account?
If you already have an account, you just need to login to the Portland Water District - Greater Portland site. Portland Water District - Greater Portland accepts credit cards, debit, and direct deposit. Click here to login.
Want to create a new account?
You can create a new account on the Portland Water District - Greater Portland website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.
Want to pay without an account?
You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.
How to Start Cape Elizabeth Water Service
Starting Your Service
When you move to a new home in Portland City, you'll most likely already have running water, but you'll still need to set up water service with the Portland Water District - Greater Portland. Luckily, Cape Elizabeth has made it pretty simple with the following online form. Starting service generally takes just two business days.
Stopping Your Service
When you move out of a home in Portland City, you'll need to stop your water service with the Portland Water District - Greater Portland, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.