Madison Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Madison Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Madison Water Department website.

Contact Madison Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
P.O. Box 40
Madison, Mississippi 39130

601-856-8958
publicworks@madisonthecity.com

Emergency (24 hours - broken water main or pipeline, etc.)
601-856-8958

Pay Your Madison Water Department Bill

Already have an account?

If you already have an account, you just need to login to the Madison Water Department site. Madison Water Department accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Madison Water Department website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Madison Water Service

Starting Your Service

When you move to a new home in Madison, you'll most likely already have running water, but you'll still need to set up water service with the Madison Water Department. Luckily, Madison has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Madison, you'll need to stop your water service with the Madison Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.