The City of Florence Water, a public community water system under the local government, provides water to about 5,684 residents living in Florence, Rankin County, Mississippi. Founded in the early 1920s, the City of Florence Water System currently obtains its supply from groundwater sources, primarily wells that drill into the Cockfield Formation and Sparta Aquifers underneath the area. 

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Florence Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires City Of Florence Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the City Of Florence Water website.

Contact City Of Florence Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
P O Box 187
Florence, Mississippi 39073

phone
Cityhall2@Windstream.Net

Emergency (24 hours - broken water main or pipeline, etc.)
601-845-1749

Pay Your City Of Florence Water Bill

Already have an account?

If you already have an account, you just need to login to the City Of Florence Water site. City Of Florence Water accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Florence Water Service

Starting Your Service

When you move to a new home in Florence, you'll most likely already have running water, but you'll still need to set up water service with the City Of Florence Water. Luckily, Florence has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Florence, you'll need to stop your water service with the City Of Florence Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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