The City of Hackettstown Municipal Utilities Authority (HMUA) provides water for about 22,000 residents living in the Hackettstown area, New Jersey. Established in 1853, the City of Hackettstown collects its supply from a groundwater source, five wells that draw water from the Kittatinny Limestone formation.

Hackettstown Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Hackettstown Municipal Utilities Authority to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

B+

Good

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Hackettstown Municipal Utilities Authority (HMUA)? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Hackettstown Municipal Utilities Authority (HMUA) received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

B+

Good

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Contact Hackettstown Municipal Utilities Authority Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
424 Hurley Drive
Hackettstown, New Jersey 07840

908-852-3622
custserv@hmua.com

Emergency (24 hours - broken water main or pipeline, etc.)
908-852-3300

Pay Your Hackettstown Municipal Utilities Authority (HMUA) Bill

Already have an account?

If you already have an account, you just need to login to the Hackettstown Municipal Utilities Authority (HMUA) site. Hackettstown Municipal Utilities Authority (HMUA) accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Hackettstown Municipal Utilities Authority (HMUA) website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Hackettstown Water Service

Starting Your Service

When you move to a new home in Hackettstown, you'll most likely already have running water, but you'll still need to set up water service with the Hackettstown Municipal Utilities Authority (HMUA). Luckily, Hackettstown has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Hackettstown, you'll need to stop your water service with the Hackettstown Municipal Utilities Authority (HMUA), so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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