The City of New Brunswick Water, under the City Department of Water Utility, provides water for about 55,000 residents living in the area of New Brunswick, New Jersey. Established in 1736, the City of New Brunswick Water Department is currently obtaining its supply from a combination of surface water sources from two locations: Weston’s Mill Pond, which is fed by the Lawrence Brook; and the Delaware and Raritan Canal.
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New Brunswick Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires New Brunswick Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Lead Report (2021)

B+

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about New Brunswick Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, New Brunswick Water received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Lead Report (2021)

B+

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about New Brunswick Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, New Brunswick Water received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Contact New Brunswick Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
78 Bayard St Room 107
New Brunswick, New Jersey 08901

732-745-5062
No email provided. Please visit the contact form. https://www.cityofnewbrunswick.org/residents/departments/water_utility/contact_us.php

Emergency (24 hours - broken water main or pipeline, etc.)
732-745-5103

Pay Your New Brunswick Water Bill

Already have an account?

If you already have an account, you just need to login to the New Brunswick Water site. New Brunswick Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the New Brunswick Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start New Brunswick Water Service

Starting Your Service

When you move to a new home in New Brunswick, you'll most likely already have running water, but you'll still need to set up water service with the New Brunswick Water. Luckily, New Brunswick has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in New Brunswick, you'll need to stop your water service with the New Brunswick Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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