The City of Norfolk Water, under the City Water/Sewer Department, provides water for about 24,200 residents living in the Norfolk area, Nebraska. Established in 1866, the City of Norfolk Water obtains its supply from a groundwater source, two well fields composed of 13 wells drawing from Madison County underground aquifers.
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Norfolk Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Norfolk City Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Lead Report (2017)

A

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about City Of Norfolk Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, City Of Norfolk Water received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Lead Report (2017)

A

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about City Of Norfolk Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, City Of Norfolk Water received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Contact Norfolk City Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
300 S 49th St
Norfolk, Nebraska 68701

402-844-2210
croberts@ci.norfolk.ne.us

Emergency (24 hours - broken water main or pipeline, etc.)
402-844-2210

Pay Your City Of Norfolk Water Bill

Already have an account?

If you already have an account, you just need to login to the City Of Norfolk Water site. City Of Norfolk Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the City Of Norfolk Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Norfolk Water Service

Starting Your Service

When you move to a new home in Norfolk, you'll most likely already have running water, but you'll still need to set up water service with the City Of Norfolk Water. Luckily, Norfolk has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Norfolk, you'll need to stop your water service with the City Of Norfolk Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.