Omaha Water

Omaha City Water, under the management of Metropolitan Utilities District of Omaha, provides water for about 466,061 residents living in
the area. Established on 1854, the city of Omaha gets its water from the Missouri and Platte Rivers, as well as from groundwater sources.

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Omaha City Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Omaha Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Contact Omaha Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
1723 Harney St.
Omaha, 68102

402-554-6666 (Mon–Fri, 7:30 AM–5:15 PM)
customer_service@mudnebr.com

Emergency (24 hours - broken water main or pipeline, etc.)
402-554-7777

Pay Your Omaha Water Bill

Already have an account?

If you already have an account, you just need to login to the Omaha Water site. Omaha Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Omaha Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Omaha City Water Service

Starting Your Service

When you move to a new home in Omaha City, you'll most likely already have running water, but you'll still need to set up water service with the Omaha Water. Luckily, Omaha City has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Omaha City, you'll need to stop your water service with the Omaha Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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