Hackettstown Municipal Utilities Authority

The City of Hackettstown Municipal Utilities Authority (HMUA) provides water for about 22,000 residents living in the Hackettstown area, New Jersey. Established in 1853, the City of Hackettstown collects its supply from a groundwater source, five wells that draw water from the Kittatinny Limestone formation.
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Hackettstown Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Hackettstown Municipal Utilities Authority to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Contact Hackettstown Municipal Utilities Authority Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
424 Hurley Drive
Hackettstown, 07840

908-852-3622 (Mon–Fri, 800 AM–4:30 PM)
custserv@hmua.com

Emergency (24 hours - broken water main or pipeline, etc.)
908-852-3300

Pay Your Hackettstown Municipal Utilities Authority (HMUA) Bill

Already have an account?

If you already have an account, you just need to login to the Hackettstown Municipal Utilities Authority (HMUA) site. Hackettstown Municipal Utilities Authority (HMUA) accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Hackettstown Municipal Utilities Authority (HMUA) website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Hackettstown City Water Service

Starting Your Service

When you move to a new home in Hackettstown, you'll most likely already have running water, but you'll still need to set up water service with the Hackettstown Municipal Utilities Authority (HMUA). Luckily, Hackettstown City has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Hackettstown, you'll need to stop your water service with the Hackettstown Municipal Utilities Authority (HMUA), so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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