The Kennebec Water District provides water for about 21,978 residents living in the Waterville area, including Winslow, Fairfield, Vassalboro, and Benton, and is a wholesale supplier of water to the Town of Oakland. Established in 1899, the Kennebec Water District collects water drawn from a surface water source, the Chine Lake.
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Waterville Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Kennebec Water District to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Lead Report (2018)

B+

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Kennebec Water District? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Kennebec Water District received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Lead Report (2018)

B+

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Kennebec Water District? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Kennebec Water District received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Contact Kennebec Water District Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
6 Cool Street
PO Box 356
Waterville, Maine 04901

207-872-2763
kennebecwater@kennebecwater.org

Emergency (24 hours - broken water main or pipeline, etc.)
207-872-2763

Pay Your Kennebec Water District Bill

Already have an account?

If you already have an account, you just need to login to the Kennebec Water District site. Kennebec Water District accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Kennebec Water District website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Waterville Water Service

Starting Your Service

When you move to a new home in Waterville, you'll most likely already have running water, but you'll still need to set up water service with the Kennebec Water District. Luckily, Waterville has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Waterville, you'll need to stop your water service with the Kennebec Water District, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.