Jackson Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires The City of Jackson Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the The City of Jackson Water website.

Contact The City of Jackson Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
Po Box 17
Jackson, Mississippi 39205

phone
Cwilliams@Jacksonms.Gov

Emergency (24 hours - broken water main or pipeline, etc.)
601-960-1651

Pay Your The City of Jackson Water Bill

Already have an account?

If you already have an account, you just need to login to the The City of Jackson Water site. The City of Jackson Water accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Jackson Water Service

Starting Your Service

When you move to a new home in Jackson, you'll most likely already have running water, but you'll still need to set up water service with the The City of Jackson Water. Luckily, Jackson has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Jackson, you'll need to stop your water service with the The City of Jackson Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.