The Duxbury Water Department, a public community water system under the Town Water & Sewer Department, provides water for about 16,445 residents living in Duxbury, a historic seaside town in Plymouth County, Massachusetts. Established in 1637, the Duxbury Water Department System currently obtains its supply from twelve groundwater sources, all of which are gravel-packed wells located throughout the Town.
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Duxbury Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Duxbury Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Duxbury Water Department website.

Contact Duxbury Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
878 Tremont Street
Duxbury, Massachusetts 02332

781-934-1100
No email provided. Please visit the contact form. https://www.town.duxbury.ma.us/user/71/contact

Emergency (24 hours - broken water main or pipeline, etc.)
781-934-5656

Pay Your Duxbury Water Department Bill

Already have an account?

If you already have an account, you just need to login to the Duxbury Water Department site. Duxbury Water Department accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Duxbury Water Department website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Duxbury Water Service

Starting Your Service

When you move to a new home in Duxbury, you'll most likely already have running water, but you'll still need to set up water service with the Duxbury Water Department. Luckily, Duxbury has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Duxbury, you'll need to stop your water service with the Duxbury Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.