Town of Ayer Water, a public community water system under the City Department of Public Works, provides water to about 8,479 residents living in Ayer, in Middlesex County, Massachusetts. Founded in 1871, the Town of Ayer Water System currently obtains water from groundwater sources, primarily two wells (Two Spectacle Pond Wells and Three Grove Pond Wells) that drill into the aquifer underneath the area.
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Ayer Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Ayer Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Ayer Water Department website.

Contact Ayer Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
25 Brook Street
Ayer, Massachusetts 1432

phone
Mwetzel@Ayer.Ma.Us

Emergency (24 hours - broken water main or pipeline, etc.)
9787728240

Pay Your Ayer Water Department Bill

Already have an account?

If you already have an account, you just need to login to the Ayer Water Department site. Ayer Water Department accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Ayer Water Service

Starting Your Service

When you move to a new home in Ayer, you'll most likely already have running water, but you'll still need to set up water service with the Ayer Water Department. Luckily, Ayer has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Ayer, you'll need to stop your water service with the Ayer Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.