Agawam Water Department

The Agawam Water Department provides water for about 28,849 residents living in the Agawam area, Massachusetts. Established in 1855, the Agawam Water Department purchases treated drinking water produced by the Springfield Water and Sewer Commission, which originates from a surface water supply located in Blandford and Granville, Massachusetts. Two water bodies make up the water supply: Cobble Mountain Reservoir and Borden Brook Reservoir.
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Agawam Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Agawam Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Copper & Lead Report (2018)

A-

WaterZen Rating

Even in 2020, lead and copper levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Agawam Water Department? How much lead and copper are in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Agawam Water Department received the best-possible grade because the amounts of lead and copper found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Copper & Lead Report (2018)

A-

WaterZen Rating

Even in 2020, lead and copper levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Agawam Water Department? How much lead and copper are in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Agawam Water Department received the best-possible grade because the amounts of lead and copper found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Contact Agawam Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
1000 Suffield Street
Agawam, 01001

413-821-0600 (Mon–Fri, 8:30 AM–4:30 PM)
water@agawam.ma.us

Emergency (24 hours - broken water main or pipeline, etc.)
413-786-4767

Pay Your Agawam Water Department Bill

Already have an account?

If you already have an account, you just need to login to the Agawam Water Department site. Agawam Water Department accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Agawam Water Department website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Agawam City Water Service

Starting Your Service

When you move to a new home in Agawam, you'll most likely already have running water, but you'll still need to set up water service with the Agawam Water Department. Luckily, Agawam City has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Agawam, you'll need to stop your water service with the Agawam Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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