Rapid City has multiple water providers: Rapid City Water and Rapid Valley Water. This page provides information about Rapid City Water.
The City of Rapid Water Division, under the City Department of Public Works, provides water for about 66,481 residents living in the area of Rapid, South Dakota. Established in 1876, the City of Rapid Water Department currently obtains its supply from groundwater sources, eight wells that draw water from the Minnelusa and Madison Aquifers. The City also utilizes surface water from Rapid Creek that originates in the Rapid Creek drainage area west of Rapid City, which includes the Deerfield and Pactola Reservoirs.Rapid Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires Rapid City Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.
Contact Rapid City Water Department Customer Service
Have a Question, Issue or Comment?
Main Customer Service
Physical Address:
300 6Th Street
Rapid City, South Dakota 57701
605-394-4162
jeff.crockett@rcgov.org
Emergency (24 hours - broken water main or pipeline, etc.)
605-394-4160
Pay Your Rapid City Water Bill
Already have an account?
If you already have an account, you just need to login to the Rapid City Water site. Rapid City Water accepts credit cards, debit, and direct deposit. Click here to login.
Want to create a new account?
You can create a new account on the Rapid City Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.
Want to pay without an account?
You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.
How to Start Rapid City Water Service
Starting Your Service
When you move to a new home in Rapid, you'll most likely already have running water, but you'll still need to set up water service with the Rapid City Water. Luckily, Rapid City has made it pretty simple with the following online form. Starting service generally takes just two business days.
Click here to fill out a Start Service Form.
Stopping Your Service
When you move out of a home in Rapid, you'll need to stop your water service with the Rapid City Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.
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