City of Madison Utilities, a public community water system under the City Utility Department, provides water to about 6,936 residents in Madison, Lake County, South Dakota. Founded in 1880, the City of Madison Utilities System currently obtains water from groundwater sources, primarily wells that drill into the aquifer underneath the area.

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Madison Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Madison Utilities to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Madison Utilities website.

Contact Madison Utilities Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
116 W Center Street
Madison, South Dakota 57042

phone
Water@Cityofmadisonsd.Com

Emergency (24 hours - broken water main or pipeline, etc.)
6052567515

Pay Your Madison Utilities Bill

Already have an account?

If you already have an account, you just need to login to the Madison Utilities site. Madison Utilities accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Madison Water Service

Starting Your Service

When you move to a new home in Madison, you'll most likely already have running water, but you'll still need to set up water service with the Madison Utilities. Luckily, Madison has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Madison, you'll need to stop your water service with the Madison Utilities, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.