Rapid City has multiple water providers: Rapid City Water and Rapid Valley Water. This page provides information about Rapid Valley Water.

Rapid Valley Sanitary District is a regional water supply service district that provides water to about 10,000 residents living in Rapid City, which lies east of the Black Hills National Forest in western South Dakota. Founded in 1962, the Rapid Valley Sanitary District System currently obtains its supply from surface water sources with an average pumping supply of 826,000 gallons per day.
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Rapid City Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Rapid Valley Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Rapid Valley Water website.

Contact Rapid Valley Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
4611 Teak Drive
Rapid City, South Dakota 57703


Emergency (24 hours - broken water main or pipeline, etc.)

Pay Your Rapid Valley Water Bill

Already have an account?

If you already have an account, you just need to login to the Rapid Valley Water site. Rapid Valley Water accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Rapid City Water Service

Starting Your Service

When you move to a new home in Rapid City, you'll most likely already have running water, but you'll still need to set up water service with the Rapid Valley Water. Luckily, Rapid City has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Rapid City, you'll need to stop your water service with the Rapid Valley Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.