The Rutland City Water Department provides water for about 18,500 people living in the Rutland area, Rutland County, Vermont. The Rutland City Water Department collects surface water from Mendon Brook.

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Rutland Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Rutland City Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Rutland City Water Department website.

Contact Rutland City Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
52 Washington Street
P.O. Box 969
Rutland, Vermont 05702

802-773-1813
cindym@rutlandcity.org

Emergency (24 hours - broken water main or pipeline, etc.)
802-773-1816

Pay Your Rutland Water Bill

Already have an account?

If you already have an account, you just need to login to the Rutland Water site. Rutland Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Rutland Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Rutland Water Service

Starting Your Service

When you move to a new home in Rutland, you'll most likely already have running water, but you'll still need to set up water service with the Rutland Water. Luckily, Rutland has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Rutland, you'll need to stop your water service with the Rutland Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.