The St. Albans Water Department supplies water to about 10,200 residents in the Saint Albans City area of Franklin County in Vermont. St. Albans Water Department operates two water treatment plants and obtains water from Lake Champlain, Fairfax Reservoir, Silver Lake, and Maquam Shore.

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Saint Albans City Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires St Albans Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the St Albans Water website.

Contact St Albans Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
100 North Main St
Saint Albans City, Vermont 5478


Emergency (24 hours - broken water main or pipeline, etc.)

Pay Your St Albans Water Bill

Already have an account?

If you already have an account, you just need to login to the St Albans Water site. St Albans Water accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Saint Albans City Water Service

Starting Your Service

When you move to a new home in Saint Albans City, you'll most likely already have running water, but you'll still need to set up water service with the St Albans Water. Luckily, Saint Albans City has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Saint Albans City, you'll need to stop your water service with the St Albans Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.