Jamestown has multiple water providers: Jamestown Water Department and Stutsman Rural Water. This page provides information about Jamestown Water Department.

The Jamestown Water Department, operated under the City Engineer, the City Administrator, and the Jamestown City Council, provides water for about 15,427 living in Jamestown, home to The World's Largest Buffalo, in the area of Stutsman County, North Dakota. Established in 1883, the Jamestown Water Department currently obtains its supply from wells drawing groundwater from the Jamestown Aquifer underlying the James River Valley in McElroy Park.
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Jamestown Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Jamestown Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Jamestown Water Department website.

Contact Jamestown Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
102 3rd Avenue SE
Jamestown, North Dakota 58401


Emergency (24 hours - broken water main or pipeline, etc.)

Pay Your Jamestown Water Department Bill

Already have an account?

If you already have an account, you just need to login to the Jamestown Water Department site. Jamestown Water Department accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Jamestown Water Department website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Jamestown Water Service

Starting Your Service

When you move to a new home in Jamestown, you'll most likely already have running water, but you'll still need to set up water service with the Jamestown Water Department. Luckily, Jamestown has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Jamestown, you'll need to stop your water service with the Jamestown Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.