Pontiac Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Illinois American Water - Pontiac to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Illinois American Water - Pontiac website.

Contact Illinois American Water - Pontiac Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
Iawc
1406 Cardinal Court
Urbana, Illinois 61801

phone
Brian.Wiemers@Amwater.Com

Emergency (24 hours - broken water main or pipeline, etc.)
217-373-3270

Pay Your Illinois American Water - Pontiac Bill

Already have an account?

If you already have an account, you just need to login to the Illinois American Water - Pontiac site. Illinois American Water - Pontiac accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Urbana Water Service

Starting Your Service

When you move to a new home in Pontiac, you'll most likely already have running water, but you'll still need to set up water service with the Illinois American Water - Pontiac. Luckily, Urbana has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Pontiac, you'll need to stop your water service with the Illinois American Water - Pontiac, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.