The City of Chester Water supplies water to about 8,702 people living in the Chester area of Randolph County. The Chester Water Department obtains water from the Mississippi River.

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Chester Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Chester Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Chester Water Department website.

Contact Chester Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
1330 Swanwick Street
Chester, Illinois 62233

phone
Thomaspage56@Yahoo.Com

Emergency (24 hours - broken water main or pipeline, etc.)
618-826-5114

Pay Your Chester Water Department Bill

Already have an account?

If you already have an account, you just need to login to the Chester Water Department site. Chester Water Department accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Chester Water Service

Starting Your Service

When you move to a new home in Chester, you'll most likely already have running water, but you'll still need to set up water service with the Chester Water Department. Luckily, Chester has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Chester, you'll need to stop your water service with the Chester Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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