The City of Benton provides water service to about 8,398 residents living in the Benton area of Franklin County, Illinois. The City of Benton Water Department utilizes purchased surface water from another water system. Drinking water sources include rivers, lakes, streams, ponds, reservoirs, springs, and wells.

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Benton Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Benton Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Benton Water website.

Contact Benton Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
1403 South Main
P.O. Box 640
Benton, Illinois 62812

phone
Clerk1@Bentonil.Com

Emergency (24 hours - broken water main or pipeline, etc.)
618-439-6131

Pay Your Benton Water Bill

Already have an account?

If you already have an account, you just need to login to the Benton Water site. Benton Water accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Benton Water Service

Starting Your Service

When you move to a new home in Benton, you'll most likely already have running water, but you'll still need to set up water service with the Benton Water. Luckily, Benton has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Benton, you'll need to stop your water service with the Benton Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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