Ketchikan Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Ketchikan Public Utilities to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Ketchikan Public Utilities website.

Contact Ketchikan Public Utilities Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
2930 Tongass
Ketchikan, Alaska 99901

phone
Johnk@City.Ketchikan.Ak.Us

Emergency (24 hours - broken water main or pipeline, etc.)
907-228-2441

Pay Your Ketchikan Public Utilities Bill

Already have an account?

If you already have an account, you just need to login to the Ketchikan Public Utilities site. Ketchikan Public Utilities accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Ketchikan Water Service

Starting Your Service

When you move to a new home in Ketchikan, you'll most likely already have running water, but you'll still need to set up water service with the Ketchikan Public Utilities. Luckily, Ketchikan has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Ketchikan, you'll need to stop your water service with the Ketchikan Public Utilities, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.