City And Borough Of Juneau Water Utility

The City and Borough of Juneau Water Utility, under the City and Borough Department of Public Works, provides water for about 38,526 residents living in the area of Juneau, Alaska. Established in 1881, the City and Borough of Juneau Water Utility currently obtains its supply from both groundwater and surface water sources: groundwater wells that pump from the Last Chance Basin (LCB) wellfield in the Gold Creek watershed, and surface water drawn from the Salmon Creek (SC) Reservoir.
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Juneau Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires City And Borough Of Juneau Water Utility to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Contact City And Borough Of Juneau Water Utility Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
2009 Radcliffe Road.
Juneau, 99801

907-586-5254 (Mon–Fri, 8:00 AM–4:30 PM)
Public_Works@juneau.org

Emergency (24 hours - broken water main or pipeline, etc.)
907-586-5254

Pay Your City And Borough Of Juneau Bill

Already have an account?

If you already have an account, you just need to login to the City And Borough Of Juneau site. City And Borough Of Juneau accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the City And Borough Of Juneau website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Juneau Water Service

Starting Your Service

When you move to a new home in Juneau, you'll most likely already have running water, but you'll still need to set up water service with the City And Borough Of Juneau. Luckily, Juneau has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Juneau, you'll need to stop your water service with the City And Borough Of Juneau, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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