The Wasilla Water System provides water for about 18,412 residents living in the Wasilla area, Matanuska-Susitna Borough County, Alaska. The Wasilla Water System collects water from groundwater wells varying from 150 to 250 feet below the ground surface. The wells draw from deep aquifers in four active locations.

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Wasilla Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Wasilla Water System to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Wasilla Water System website.

Contact Wasilla Water System Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
290 East Herning Avenue
Wasilla, Alaska 99654


Emergency (24 hours - broken water main or pipeline, etc.)

Pay Your Wasilla Water Bill

Already have an account?

If you already have an account, you just need to login to the Wasilla Water site. Wasilla Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Wasilla Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Wasilla Water Service

Starting Your Service

When you move to a new home in Wasilla, you'll most likely already have running water, but you'll still need to set up water service with the Wasilla Water. Luckily, Wasilla has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Wasilla, you'll need to stop your water service with the Wasilla Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.