Idaho Falls has multiple water providers: Idaho Falls Utilities and Falls Water. This page provides information about Idaho Falls Utilities.
The City of Idaho Falls Water, under the City Department of Public Works, provides water for about 61,500 residents living in the area of Idaho Falls, Idaho. Established in 1864, the City of Idaho Falls Water is currently obtaining its supply from a ground water source, 19 deep wells located throughout the City that pump water from the East Snake River Plain Aquifer.Idaho Falls Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires Idaho Falls Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.
Contact Idaho Falls Water Department Customer Service
Have a Question, Issue or Comment?
Main Customer Service
Physical Address:
564 Hemmert Ave
Idaho Falls, Idaho 83401
208-612-8471
ifwater@idahofallsidaho.gov
Emergency (24 hours - broken water main or pipeline, etc.)
208-612-8280
Pay Your Idaho Falls Utilities Bill
Already have an account?
If you already have an account, you just need to login to the Idaho Falls Utilities site. Idaho Falls Utilities accepts credit cards, debit, and direct deposit. Click here to login.
Want to create a new account?
You can create a new account on the Idaho Falls Utilities website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.
Want to pay without an account?
You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.
How to Start Idaho Falls Water Service
Starting Your Service
When you move to a new home in Idaho Falls, you'll most likely already have running water, but you'll still need to set up water service with the Idaho Falls Utilities. Luckily, Idaho Falls has made it pretty simple with the following online form. Starting service generally takes just two business days.
Click here to fill out a Start Service Form.
Stopping Your Service
When you move out of a home in Idaho Falls, you'll need to stop your water service with the Idaho Falls Utilities, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.
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