The City of Preston Water, a public community water system under the City Department of Public Works, provides water to about 5,591 residents living in Preston, Franklin County, Idaho. The City of Preston Water System currently obtains its supply from Bergquist Springs, a groundwater source.
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Preston Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Preston Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Preston Water Department website.

Contact Preston Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
70 W Oneida
Preston, Idaho 83263


Emergency (24 hours - broken water main or pipeline, etc.)

Pay Your Preston Water Department Bill

Already have an account?

If you already have an account, you just need to login to the Preston Water Department site. Preston Water Department accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Preston Water Service

Starting Your Service

When you move to a new home in Preston, you'll most likely already have running water, but you'll still need to set up water service with the Preston Water Department. Luckily, Preston has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Preston, you'll need to stop your water service with the Preston Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.