Martinsburg has multiple water providers: Berkeley County Public Service Water District and Martinsburg City Water. This page provides information about Berkeley County Public Service Water District.

The Berkeley County Public Service Water District - Potomac River provides water for about 27,335 residents living in the Martinsburg area, West Virginia. Established in 1954, the Berkeley County Public Service Water District - Potomac River obtains its supply from a combination of sources: Surface water from the Potomac River and a backup groundwater source from the Ben Speck Spring.
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Martinsburg Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Berkeley County Public Service Water District - Potomac River to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Lead Report (2020)

B+

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Berkeley County Public Service Water District? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Berkeley County Public Service Water District received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Martinsburg has multiple water providers: Berkeley County Public Service Water District and Martinsburg City Water. This page provides water quality information for Berkeley County Public Service Water District.

Lead Report (2020)

B+

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Berkeley County Public Service Water District? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Berkeley County Public Service Water District received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Martinsburg has multiple water providers: Berkeley County Public Service Water District and Martinsburg City Water. This page provides water quality information for Berkeley County Public Service Water District.

Contact Berkeley County Public Service Water District - Potomac River Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
251 Caperton Boulevard
Martinsburg, West Virginia 25403

304-267-4600
admin@berkeleywater.org

Emergency (24 hours - broken water main or pipeline, etc.)
304-267-4600

Pay Your Berkeley County Public Service Water District Bill

Already have an account?

If you already have an account, you just need to login to the Berkeley County Public Service Water District site. Berkeley County Public Service Water District accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Berkeley County Public Service Water District website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Martinsburg Water Service

Starting Your Service

When you move to a new home in Martinsburg, you'll most likely already have running water, but you'll still need to set up water service with the Berkeley County Public Service Water District. Luckily, Martinsburg has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Martinsburg, you'll need to stop your water service with the Berkeley County Public Service Water District, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.