The City of Point Pleasant Water, a public community water system under the city's local government, provides water to about 5,290 residents in Point Pleasant, Mason County, West Virginia. The Point Pleasant Water Department System was founded in 1998 and currently obtains its supply from groundwater wells that drill into the aquifer underneath the county area. 

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Point Pleasant Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Point Pleasant Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Point Pleasant Water website.

Contact Point Pleasant Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
None
P.O. Box 204
Point Pleasant, West Virginia 25550

phone
Mayor@Ptpleasantwv.Org

Emergency (24 hours - broken water main or pipeline, etc.)
304-675-2360

Pay Your Point Pleasant Water Bill

Already have an account?

If you already have an account, you just need to login to the Point Pleasant Water site. Point Pleasant Water accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Point Pleasant Water Service

Starting Your Service

When you move to a new home in Point Pleasant, you'll most likely already have running water, but you'll still need to set up water service with the Point Pleasant Water. Luckily, Point Pleasant has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Point Pleasant, you'll need to stop your water service with the Point Pleasant Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.