City of St. Albans Municipal Utility Commission

The City of St. Albans Municipal Utility Commission provides water for about 13,619 residents living in the Saint Albans area of West Virginia. Established in 1953, the Saint Albans water department collects surface water from the Coal River and tests a minimum of 10 samples in a month.

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Saint Albans Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires City of St. Albans Municipal Utility Commission to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the City of St. Albans Municipal Utility Commission website.

Contact City of St. Albans Municipal Utility Commission Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
1499 MacCorkle Avenue
P.O. Box 1270
Saint Albans, West Virginia 25177

304-722-3355
No email provided. Please visit the contact form. http://www.stalbansmuc.com/contact-us

Emergency (24 hours - broken water main or pipeline, etc.)
304-722-3355

Pay Your Saint Albans Water Bill

Already have an account?

If you already have an account, you just need to login to the Saint Albans Water site. Saint Albans Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Saint Albans Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Saint Albans Water Service

Starting Your Service

When you move to a new home in Saint Albans, you'll most likely already have running water, but you'll still need to set up water service with the Saint Albans Water. Luckily, Saint Albans has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Saint Albans, you'll need to stop your water service with the Saint Albans Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.