The City of Chelan Water supplies water to about 9,355 residents living in the Chelan area. The City's Water Department collects water from Lake Chelan and treats it in the Water Filtration Plant, which can produce daily 6,5 million gallons of clean water. The City also maintains about 10 reservoirs with a total capacity of 1.738 million gallons and conducts a regular quality analysis of the water.

Chelan Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Chelan Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Chelan Water website.

Contact Chelan Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
50 Chelan Falls Road
Chelan, Washington 98816

phone
None

Emergency (24 hours - broken water main or pipeline, etc.)
None

Pay Your Chelan Water Bill

Already have an account?

If you already have an account, you just need to login to the Chelan Water site. Chelan Water accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Chelan Water Service

Starting Your Service

When you move to a new home in Chelan, you'll most likely already have running water, but you'll still need to set up water service with the Chelan Water. Luckily, Chelan has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Chelan, you'll need to stop your water service with the Chelan Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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