Dover has multiple water providers: Middlesex Water Company - Rehoboth Pump District, City Of Dover Utility, Tidewater Utilities - Garrison Lake Pump District, Tidewater Utilities - Meadows Pump District, Tidewater Utilities - Angola Pump District, and Tidewater Utilities - Bayside Pump District, view all. This page provides information about City Of Dover Utility.

City Of Dover Utility supplies water to about 38,000 residents living in the Dover area of Kent County. Dover Water Department collects groundwater from 9 wells that draw from the Cheswold Aquifer, 6 wells that draw from the Piney Point Aquifer, and 6 wells draw from the Columbia Aquifer. 

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Dover Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires City Of Dover Utility to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the City Of Dover Utility website.

Contact City Of Dover Utility Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
City Of Dover Public Works Dept
P.O. Box 475
Dover, Delaware 19903


Emergency (24 hours - broken water main or pipeline, etc.)

Pay Your City Of Dover Utility Bill

Already have an account?

If you already have an account, you just need to login to the City Of Dover Utility site. City Of Dover Utility accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Dover Water Service

Starting Your Service

When you move to a new home in Dover, you'll most likely already have running water, but you'll still need to set up water service with the City Of Dover Utility. Luckily, Dover has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Dover, you'll need to stop your water service with the City Of Dover Utility, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.