The Long Neck Water Company supplies water to about 11,180 residents in the Millsboro area of Sussex County, Delaware. Founded in 1997, Long Neck Water Company utilizes groundwater pumped from wells withdrawing from the unconfined Columbia Aquifer that is part of the Pleistocene Formation sands. The water is disinfected and treated before it reaches the residents.

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Millsboro Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Long Neck Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Long Neck Water website.

Contact Long Neck Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
32783 Long Neck Road
Suite 6
Long Neck, Delaware 19966


Emergency (24 hours - broken water main or pipeline, etc.)

Pay Your Long Neck Water Bill

Already have an account?

If you already have an account, you just need to login to the Long Neck Water site. Long Neck Water accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Long Neck Water Service

Starting Your Service

When you move to a new home in Millsboro, you'll most likely already have running water, but you'll still need to set up water service with the Long Neck Water. Luckily, Long Neck has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Millsboro, you'll need to stop your water service with the Long Neck Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.