The City of Newark Water System, under the City Department of Public Works, provides water for about 36,450 residents living in the area of Newark, Delaware. Established in 1694, the City of Newark Water System currently obtains its supply from a combination of sources: groundwater from wells that draw from the sand and gravel Potomac and Columbia Aquifers; and surface water from the White Clay Creek.
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Newark Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Newark Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Lead Report (2021)

A-

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Newark Water Department? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Newark Water Department received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Lead Report (2021)

A-

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Newark Water Department? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Newark Water Department received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Contact Newark Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
220 South Main Street
Newark, Delaware 19711

302-366-7000
"No email provided. Please visit the contact form." (https://newarkde.gov/directory.aspx?did=15)

Emergency (24 hours - broken water main or pipeline, etc.)
302-366-7000

Pay Your Newark Water Department Bill

Already have an account?

If you already have an account, you just need to login to the Newark Water Department site. Newark Water Department accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Newark Water Department website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Newark Water Service

Starting Your Service

When you move to a new home in Newark, you'll most likely already have running water, but you'll still need to set up water service with the Newark Water Department. Luckily, Newark has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Newark, you'll need to stop your water service with the Newark Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.