The Middletown Water Department, a public community water system under the Department of Public Works, provides water for about 22,582 residents living in Middletown, in New Castle County, Delaware. Established in 1861, the Middletown Water Department System currently obtains its groundwater supply from the Upper Potomac and Magothy aquifers via four (4) wells ranging in depth from 374 feet to 838 feet. These aquifers are confined and protected from the influence of past farming activities and saltwater intrusion.
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Middletown Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Middletown Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Middletown Water Department website.

Contact Middletown Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
19 West Green Street
Middletown, Delaware 19709

No email provided. Please visit the contact form.

Emergency (24 hours - broken water main or pipeline, etc.)

Pay Your Middletown Water Bill

Already have an account?

If you already have an account, you just need to login to the Middletown Water site. Middletown Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Middletown Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Middletown Water Service

Starting Your Service

When you move to a new home in Middletown, you'll most likely already have running water, but you'll still need to set up water service with the Middletown Water. Luckily, Middletown has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Middletown, you'll need to stop your water service with the Middletown Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.