The City of Pocatello Water System, under the City Water Department, provides water for about 55,193 residents living in the area of Pocatello, Idaho. Established in 1889, the City of Pocatello Water Department is currently obtaining its supply from ground water sources, 17 well stations located throughout the City that extract water from the Lower Portneuf Valley and Eastern Snake Plain Aquifers.

Pocatello Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Pocatello Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Good

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about City Of Pocatello Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, City Of Pocatello Water received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Good

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

As you can see, City Of Pocatello Water received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Contact Pocatello Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
1889 N Arthur Ave
Pocatello, Idaho 83204

208-234-6182
jarmstrong@pocatello.us

Emergency (24 hours - broken water main or pipeline, etc.)
208-234-6181

Pay Your City Of Pocatello Water Bill

Already have an account?

If you already have an account, you just need to login to the City Of Pocatello Water site. City Of Pocatello Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the City Of Pocatello Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Pocatello Water Service

Starting Your Service

When you move to a new home in Pocatello, you'll most likely already have running water, but you'll still need to set up water service with the City Of Pocatello Water. Luckily, Pocatello has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Pocatello, you'll need to stop your water service with the City Of Pocatello Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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