Tumwater Utility Department

The City of Tumwater Water, under the City Department of Public Works - Utilities & Water Resources Division, provides water for about 52,105 residents living in the area of Tumwater, Washington. Established in 1869, the City of Tumwater Utility Department is currently obtaining its supply from a blend of ground water sources: 11 wells in three different well fields - the Palermo, Bush and Port well fields, which pump water from aquifers beneath Thurston. Tumwater system also maintains two interconnections with the City of Olympia and Lakeland Manor, and a back-up source at the Tumwater Valley Municipal Golf Course, as supplemental sources in the event of an emergency.
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Tumwater Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Tumwater Utility Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Contact Tumwater Utility Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
555 Israel Road Southwest
Tumwater, 98501

360-754-4140 (Mon–Fri, 8:00 AM–5:00 PM)
utilitybilling@ci.tumwater.wa.us

Emergency (24 hours - broken water main or pipeline, etc.)
360-754-4150

Pay Your City Of Tumwater Water Bill

Already have an account?

If you already have an account, you just need to login to the City Of Tumwater Water site. City Of Tumwater Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the City Of Tumwater Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Tumwater City Water Service

Starting Your Service

When you move to a new home in Tumwater, you'll most likely already have running water, but you'll still need to set up water service with the City Of Tumwater Water. Luckily, Tumwater City has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Tumwater, you'll need to stop your water service with the City Of Tumwater Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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