The City Of West Richland Utilities provides water for about 13,960 people living in the West Richland area in Benton County, Washington. The City Of West Richland collects water from four city groundwater wells, varying in depth from 250 feet to 1,200 feet, and an inter-tie booster pump station with the City of Richland. The water is treated with chlorine to prevent microbial contamination and stored in one of the City's four reservoirs.
West Richland Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires City Of West Richland Utilities to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the City Of West Richland Utilities website.
Contact City Of West Richland Utilities Customer Service
Have a Question, Issue or Comment?
Main Customer Service
Physical Address:
3100 Belmont Boulevard
Suite 102
West Richland, Washington 99353
509-967-5434
utilities@westrichland.org
Emergency (24 hours - broken water main or pipeline, etc.)
509-967-5434
Pay Your City Of West Richland Utilities Bill
Already have an account?
If you already have an account, you just need to login to the City Of West Richland Utilities site. City Of West Richland Utilities accepts credit cards, debit, and direct deposit. Click here to login.
Want to create a new account?
You can create a new account on the City Of West Richland Utilities website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.
Want to pay without an account?
You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.
How to Start West Richland Water Service
Starting Your Service
When you move to a new home in West Richland, you'll most likely already have running water, but you'll still need to set up water service with the City Of West Richland Utilities. Luckily, West Richland has made it pretty simple with the following online form. Starting service generally takes just two business days.
Click here to fill out a Start Service Form.
Stopping Your Service
When you move out of a home in West Richland, you'll need to stop your water service with the City Of West Richland Utilities, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.
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