The City of Concord Water, a public community water system under the City Department of General Services (Public Works) – Water Division, provides water for about 44,000 residents living in the area of Concord, New Hampshire. Established in 1765, the City of Concord Water System is currently obtaining its supply from a surface water source, the Penacook Lake through the Hutchins Street Water Treatment Plant in West Concord.
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Concord Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Concord Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Lead Report (2020)

B-

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Concord Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Concord Water received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Lead Report (2020)

B-

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Concord Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Concord Water received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Contact Concord Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
311 North State Street
Concord, New Hampshire 03301

603-228-2737
tneforas@concordnh.gov

Emergency (24 hours - broken water main or pipeline, etc.)
603-228-2737

Pay Your Concord Water Bill

Already have an account?

If you already have an account, you just need to login to the Concord Water site. Concord Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Concord Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Concord Water Service

Starting Your Service

When you move to a new home in Concord, you'll most likely already have running water, but you'll still need to set up water service with the Concord Water. Luckily, Concord has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Concord, you'll need to stop your water service with the Concord Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.