The City of Franklin Water, a public community water system under the City Water Division of the Department of Municipal Services, provides water to about 7,000 residents living in Franklin in Merrimack County, New Hampshire. Founded in 1895, the City of Franklin Water System currently obtains water from groundwater sources, primarily three gravel-packed wells that drill into the aquifer underneath the area. Additionally, the system has an average 600,000-gallon demand per day.

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Franklin Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Franklin Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Franklin Water website.

Contact Franklin Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
43 W Bow St
Franklin, New Hampshire 3235

phone
None

Emergency (24 hours - broken water main or pipeline, etc.)
None

Pay Your Franklin Water Bill

Already have an account?

If you already have an account, you just need to login to the Franklin Water site. Franklin Water accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Franklin Water Service

Starting Your Service

When you move to a new home in Franklin, you'll most likely already have running water, but you'll still need to set up water service with the Franklin Water. Luckily, Franklin has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Franklin, you'll need to stop your water service with the Franklin Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.