City of Manchester Water Works
The Manchester Water Works (MWW), provides water for about 133,000 residents living in the Manchester area. Established in 1871, the Manchester Water Works collects water from a surface water source, the Lake Massabesic, drawn and stored in the Tower Hill Pond and purified at Manchester’s Water Treatment Plant.
Manchester Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires City of Manchester Water Works to assess local water quality each year and distribute a Consumer Confidence Water Quality Report.
The information in this report includes the source of your water, whether your water meets EPA standards, detailed tables of detected contaminants, detailed descriptions of those contaminants, possible reasons why they're present, and potential health effects (if any).
Read the Consumer Confidence Report for Manchester main water system here:
Contact City of Manchester Water Works Customer Service
Have a Question, Issue or Comment?
Main Customer Service
603-624-6494 (Mon–Fri, 8:00 AM–4:30 PM)
"No email provided. Please visit the contact form." (https://www.manchesternh.gov/Departments/Water-Works/Contact-Water-Works)
Emergency (24 hours - broken water main or pipeline, etc.)
Pay Your Manchester Water Works (MWW) Bill
Already have an account?
If you already have an account, you just need to login to the Manchester Water Works (MWW) site. Manchester Water Works (MWW) accepts credit cards, debit, and direct deposit. Click here to login.
Want to create a new account?
You can create a new account on the Manchester Water Works (MWW) website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.
Want to pay without an account?
You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.
How to Start Water Service
Starting Your Service
When you move to a new home in Manchester, you'll most likely already have running water, but you'll still need to set up water service with the Manchester Water Works (MWW). Luckily, has made it pretty simple with the following online form. Starting service generally takes just two business days.
Stopping Your Service
When you move out of a home in Manchester, you'll need to stop your water service with the Manchester Water Works (MWW), so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.