Rochester Water Department

The City of Rochester Water, under the City Public Works Department, provides water for about 25,000 residents living in the Rochester area, New Hampshire. Established in 1891, the City of Rochester Water obtains its supply primarily from a surface water source, the Barry River Watershed, diverted and stored in both the Rochester Reservoir and Round Pond. Additionally, the City produces drinking water from the Cocheco Well treatment plant.
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Rochester Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Rochester Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Contact Rochester Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
45 Old Dover Rd
Rochester, 03867

603-332-3110 (Mon–Fri, 8:00 AM–5:00 PM)
"No email provided. Please visit the contact form." (https://www.rochesternh.net/users/pnourse/contact)

Emergency (24 hours - broken water main or pipeline, etc.)
603-332-3110

Pay Your Rochester Water Department Bill

Already have an account?

If you already have an account, you just need to login to the Rochester Water Department site. Rochester Water Department accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Rochester Water Department website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Rochester City Water Service

Starting Your Service

When you move to a new home in Rochester, you'll most likely already have running water, but you'll still need to set up water service with the Rochester Water Department. Luckily, Rochester City has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Rochester, you'll need to stop your water service with the Rochester Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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