The City of Grafton Water, a public community water system under the City Department of Public Works, provides water to about 6,250 residents living in Grafton, Taylor County, West Virginia. Founded in 1856, the City of Grafton Water System currently obtains its supply from four wells: Wells #2 and #3 (also called East Street wells) are located in North Grafton, off of East Street, near the confluence of Bummet Brook and the Quinsigamond River, and Wells #1 and #5 are groundwater sources that drill into the aquifer underneath the area.

Grafton Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Grafton Utility to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Grafton Utility website.

Contact Grafton Utility Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
1 West Main Street
Grafton, West Virginia 26354

phone
Jason.Setler@Yahoo.Com

Emergency (24 hours - broken water main or pipeline, etc.)
304-612-2166

Pay Your Grafton Utility Bill

Already have an account?

If you already have an account, you just need to login to the Grafton Utility site. Grafton Utility accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Grafton Water Service

Starting Your Service

When you move to a new home in Grafton, you'll most likely already have running water, but you'll still need to set up water service with the Grafton Utility. Luckily, Grafton has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Grafton, you'll need to stop your water service with the Grafton Utility, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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