The Town of Gilbert Water, under the Town’s Public Works Department, provides water for about 247,600 residents living in the Gilbert area. Established in 1920, the Town of Gilbert Water collects water from Gilbert’s water comes from a combination of several surface water and groundwater sources. Surface water is supplied to Gilbert from the Salt River Project (SRP) and the Central Arizona Project (CAP), which originates from the Salt River and Verde River, including Colorado River water from Lake Havasu. Groundwater is pumped from any number of the 18 wells located throughout Gilbert.

Gilbert Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Gilbert Town Utilities to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Town of Gilbert Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Town of Gilbert Water received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Contact Gilbert Town Utilities Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
90 E. Civic Center Drive
Gilbert, Arizona 85296

480-503-6800
utilities@gilbertaz.gov

Emergency (24 hours - broken water main or pipeline, etc.)
480-503-6500

Pay Your Town of Gilbert Water Bill

Already have an account?

If you already have an account, you just need to login to the Town of Gilbert Water site. Town of Gilbert Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Town of Gilbert Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Gilbert Water Service

Starting Your Service

When you move to a new home in Gilbert, you'll most likely already have running water, but you'll still need to set up water service with the Town of Gilbert Water. Luckily, Gilbert has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Gilbert, you'll need to stop your water service with the Town of Gilbert Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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